![]() ![]() You can change the location if needed by clicking the BROWSE button next to the corresponding location. Make sure that all three File locations - Download, Application and Content - are set to different folders.In Native Access, click the User icon and select Preferences.Close all applications, keeping Native Access open.Delete files with the extension "iso" or "aria" We apologize for any inconvenience this may cause. If you still need help with the issue you can file an email ticket through the Solution Wizard. If they do not help, please start our Solution Wizard which offers further information. The solutions provided below have resolved the issue in most cases. When attempting to install a product from the Not installed tab, the download fails and the following error message is displayed:Äownloading *product name* failed: Unknown error. ![]()
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